Hi Scott Steffens. Thank you for reporting this. We found the issue and we're working to solve this permanently. This should not happen consistently, but there are a few contributing factors that may cause this to happen from time to time. Unfortunately, those are on our end. This is at the top of our priority of bug fixes and we should have a solution to this issue in the next 1-2 weeks.

I reviewed the document titled "01007185606 denial.pdf," but it appears there was an issue with extracting specific content regarding the reason for the claim denial from the tool's search results. Please provide any particular details or page numbers if available, or re-upload the document so I can assist you more effectively in pinpointing the denial reason.

This is what it states no matter how I upload the file or how many times. Tried creating a new claim to the same effect.