Access of documents
in progress
K
Kevin Andrews
Today I asked Sherlock to access 2 files. For both it gave me this answer. [ I was unable to locate the “shingle repairability white paper” in the documents provided. Could you verify that the file was successfully uploaded, or let me know if it might be under a different name? If possible, please try re-uploading the document. ] Then I scanned OCR both files, it still could not access them. Then I copied and pasted the file text to a word doc, then saved as an Adobe PDF. And still gave me "I wasn't able to find a document titled "use of repairability assessment method" in the files provided. Please check that the document has been uploaded successfully, or re-upload the file if necessary. Alternatively, you can provide more details to help identify the document." In short, Brelly is not reading the uploaded files
Rob Lennon
marked this post as
in progress
K
Kevin Andrews
Looks like it does not access the 'Library' on these. When I upload to "Claim Files" it does access the file